Privacy Policy for Verkehrsdaten AG

Verkehrsdaten AG operates this service and is committed to protecting the privacy of individuals who use our site. This privacy policy describes how we collect, use, and disclose information, and what choices you have regarding that information.

Who We Are

Verkehrsdaten AG is a company specializing in transportation software and consulting, including logistics software development, route planning optimization, toll management systems, data analytics for transportation, consulting on international transport regulations, and fleet management solutions. Our address is Theodor-Heuss-Allee 105, 5th Floor, 60327 Frankfurt am Main, Hesse, Germany.

Information We Collect

We collect various types of information in connection with the services we provide:

Information You Provide to Us: We collect information that you voluntarily provide when you interact with our site or services, such as when you fill out forms, register for services, contact us with inquiries, or provide details for our services. This may include identification and contact details (like name, job title, company, email address, telephone number), professional information, and any other information you choose to provide.

Information Collected Automatically: When you visit our site, we may automatically collect certain information from your device. This includes technical information such as your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site. We may also collect information about your visit, including the pages you view or search for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This information is collected using cookies and similar tracking technologies, as described below.

How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide and maintain our services: This includes operating our site, providing the services you request, and fulfilling our contractual obligations.
• To improve, personalize, and expand our services: We analyze how our service is used to understand usage patterns and improve features, content, and functionality.
• To communicate with you: We may use your contact information to respond to your inquiries, provide support, send you service-related information, or send you marketing communications where permitted by law.
• For analytics and research: To monitor and analyze trends, usage, and activities in connection with our service.
• For legal compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• For security and fraud prevention: To detect, prevent, and respond to potential fraud, abuse, or security risks.

Legal Basis for Processing

We will only process your personal data where we have a lawful basis to do so. The legal bases include:

• Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
• Legitimate interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This may include improving our services, managing our business, or marketing our services.
• Legal obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose. You can withdraw your consent at any time.

Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

• Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, customer support, and marketing assistance. These third parties are authorized to use your personal data only as necessary to provide these services to us.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
• With Your Consent: We may disclose your information for any other purpose with your consent.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data. These rights may include:

• The right to access: You have the right to request access to the personal data we hold about you and to receive a copy of this information.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where our processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about how we use cookies and your choices regarding cookies, please refer to our separate Cookie Policy (if applicable) or the section on automatic data collection above.

International Data Transfers

Your information, including personal data, may be stored and processed in countries other than your own. When we transfer your personal data outside of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using Standard Contractual Clauses approved by the European Commission or relying on the recipient's compliance with binding corporate rules or other approved mechanisms.

Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by mail at: